Refund policy
Last updated: 5 November 2026
14 days, no questions asked
If mapplight.com Pro isn't right for you, email support@mapplight.com within 14 days of your purchase from the address you bought with, and we will refund it in full. You don't need to give a reason.
How it works
- Refunds are issued by Polar, our merchant of record, to your original payment method. Your bank may take 5–10 business days to show it.
- Pro is removed from your account once the refund is processed. Your projects stay on your device, and the free plan keeps working.
- A Season Pass and Lifetime are one-time purchases. Nothing renews, so there is nothing to cancel.
After 14 days
If something technical stopped Pro from working for you, write to us and we will look at it case by case. Your statutory consumer rights are not affected by this policy.